Terms and Conditions

These Terms & Conditions apply to all orders placed with YOLO Inc Ltd trading as Scayl (“Scayl”, “we”, “our”). By placing an order, you (“Customer”) agree to be bound by these terms. 

General Terms (All Products) 

✓ Goods remain the property of Scayl until paid in full. Risk transfers on delivery. 
✓ Machines are supplied with warranty as stated at point of sale (see Warranty section). 
✓ Warranty covers defects in materials and workmanship under normal use. Consumables and wear parts are excluded. 
✓ Scayl’s liability is capped at the contract value and excludes indirect or consequential losses (e.g. lost profits, lost contracts, business interruption). 
✓ Machines must only be used for their intended product applications. Scayl accepts no liability for misuse, accidents, or unsafe operation. 
✓ Our scales are not trade-approved; customers must ensure compliance with trading standards where applicable 

Ordering & Payment 

✓ Orders may be placed online or through our sales team.
✓ We strongly recommend consulting our team before purchasing to ensure the machine is suitable for your product and production needs.
✓ Customers are encouraged to send samples for testing, allowing us to confirm suitability before order confirmation.

Payment for Bespoke Projects (LIN / MAX range):

• 35% deposit – payable upon order confirmation (enables design).
• 35% interim – payable to commence manufacturing.
• 25% – payable prior to delivery.
• 5% – payable 30 days after installation.

✓ Prior to production commencing, the Customer may request cancellation. In such cases, Scayl may retain up to 30% of the deposit value to cover work already undertaken (design, engineering, testing, administration).
✓ Once production has commenced (following design sign-off and release to manufacturing), all staged payments are non-refundable.
✓ Scayl reserves the right to suspend work if payments are not received in line with this schedule.

Delivery 

✓ Phil / Seal Range (Stock Machines): Assembled, tested, and dispatched within 7–10 working days. Tracking provided once shipped.
✓ LIN / MAX Range (Bespoke): Require a minimum of 6 months from design to delivery. Timeframes are estimates only and may vary due to specification, approvals, testing, compliance, or supply chain conditions.
✓ Unless expressly agreed in writing by a company director, time is not of the essence.
✓ Delays caused by the customer (including late approvals, specification changes, or lack of site readiness) will not only extend lead times but may also result in the project being rescheduled within our production queue. In such cases, the customer accepts that other projects may take priority, and delivery timeframes will be adjusted accordingly.
✓ Once design is signed off and the project is released to production, the order becomes binding and non-cancellable.

Returns 

Phil / Seal Range 
✓ Returns must be requested within 7 working days of receipt. 
✓ Damaged items must be reported within 24 hours of receipt. 
✓ Returns are considered case-by-case and, if approved, are subject to up to a 30% restocking fee. 
✓ Items must be returned in original packaging and condition, insured, with all transit bolts re-installed. 
✓ Refunds (or credit) will be issued only after inspection and approval.